In order to serve you better, we are proud to announce that MicroCool has opened it's own "in-house" service center with factory trained technicians working from our main office in the Coachella Valley.
With a seasonal maintenance agreement with MicroCool, holders benefit from a reduction in labor costs and a 10% discount on all parts used. Please contact the service department for a quotation or a sample agreement.
You can now deal directly with MicroCool for:
- Maintenance Agreements
- Start-Up and Shut-Down Services
- Emergency Calls
Before you make a request for a Service Call, may we suggest that you double check the following settings:
Water is Turned On.
Electricity is Turned On.
Wall Switch is On.
Switch on Pump set to AUTO or MAN.
If you are still having problems, you can contact us in one of three ways.
1) Complete the online form below and click on Submit.
2) Download a more extensive Service Request Form PDF form (that will be emailed to us).
3) Call our direct Service Line at +1-760-834-3352.
Commercial Outdoor Cooling | Residential Outdoor Cooling | Equipment


